Hi Team,
We are facing an issue with reset password mail link in our server.
When an end user would like to Reset Password, he will enter the email in /user/password page. Then he will be triggered an email with Reset Password link.
While clicking that link from triggered email, user is unable to login and user session not opening for very few users, and that too its happening intermittently.
Instead of opening a session in application for the user who requested to reset the password, it is redirecting to login screen where end user need to provide username/password.
Note: This issue is reported only at Prod application, where its working well in Dev, QA servers, though code is same in all the servers, and Drupal version is 7.59.
Could anyone please guide us what could be the issue and help us in resolving the issue.
Thank you very much in advance!